I have found over the years that it is not fellow employees but supervisors, managers, and administrators that were the source of most if not all workplace difficulties. Elevated to supervisory positions, most were not trained nor, frankly, did they have the temperment or skill to manage others. I didn't think this book would be helpful for me until I browsed it. It looks hard at "bosses" too with the same sharp lens. Dr. Miller writes with humor and verve. He is grounded in the science and the art.
A great read!

[[ASIN:0814409229 From Difficult to Disturbed: Understanding and Managing Dysfunctional Employees]]

The only book that explains the root causes of employee's problems.

As any difficulty, you cannot find an effective solution if you don't understand what is really happening. This lucid work will be your best friend and save you tons of heartache.