I'm a little disappointed with Glassman Roshi here. Its useful if you're considering a new endevour in business, but as far as personal practice it's not. It's more a bio on Glassman ans his successes, tooting of the horn , I feel. The "instructions" were vague an dalmost always applied only to business or corporate functioning. If you're not in this world, don't expect too much.
I liked this book because it combined Zen and activism, a rare combination in our culture (unfortunately). Almost as soon as he hit the streets of New York to set up his Zen Center, Glassman was intent on helping the homeless in a meaningful way. What I enjoyed the most is when he focused on Zen principles in doing his activism. When a dilemma arose, he recommended that people meditate to find a possible solution. In the bakery he set up to employ the unemployed and homeless, he erected a meditation center so that people could meditate, if so inclined. I think his merging of spiritual practice, hard work, and activism is probably a good reason why his projects were successful. He realized that business without "more" is not fulfilling, and that spirituality needs to help the community we all live in, as its purpose is not simply to help our individual souls. A most worthwhile book. The only criticism: although he discussed himself, I would have liked to have learned even more about his background, how he came to the place of combining Zen and activism.